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Hands-on support <<< back
 

Coaching, in a nutshell, is a conversation that helps you to think at your best and take best action. But when you’re running your own business, I know that sometimes you may be looking for more than that. Sometimes, you need hands-on support. That’s why I’m prepared to be flexible in the way I work and am happy to provide practical hands-on help where what you need fits my experience and skills.

Clients who I work with in this hands-on way think of me as one of their team, a partner in the success of their business, and that’s how I think of myself too. The difference is you don’t have to manage or motivate me, that’s a given, and you can be confident that I’m on your side, working with your interests at heart, and with no hidden agenda.

Recent examples of hands-on support I’ve provided are:

  • Recruitment of a new key member of staff. Help with: clarifying what the business needed and translating that into a robust job and person specification; crafting the job advert and supporting the shortlisting process; preparation of interview questions; selecting the successful candidate and giving feedback to the ‘no thank you’ candidates; onboarding process including induction.
  • Introduction of an annual performance review process. Help with: clarifying the intention and business needs, designing performance review questions and feedback processes, and producing user-friendly documentation.
  • Undertaking a staff survey. Help with: clarifying the purpose of the survey, crafting survey questions; and interviewing staff. Producing summary feedback reports and coaching managers to turn feedback into meaningful action.

I adhere to a strict code of ethics and won’t agree to undertake any hands-on consultancy work unless I believe it matches my skills and experience.

 
 
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